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Free Shipping To USA Customers!

Shipping Information

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment we will process the charges and submit the order for shipment right away.

Order Shipment:

If your order is in stock and we process the charges to your credit card it will ship within *2 business days* from the date of your order (Orders are shipped as soon as they arrive, but depending on the brands shipping policies it may take longer) We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out.  If you do not receive tracking information from us within six business days of your order feel free to follow up with us at antoine@immortalboards.com

Returns and Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged please send photos to antoine@immortalboards.com and we will process an insurance claim on your behalf. We will fix your situation and get you a new working product or a refund as soon as possible.

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